Retailers To Invest In Machine Learning And Voice Search To Improve Digital Marketing In 2018/19

The digital marketing challenger agency, QueryClick, has today released The CMO Performance Report 2018, which has found a significant number of retailers plan to invest in transformative technology including machine learning and voice search to enhance their digital marketing campaigns.
The report, which includes a survey of over 150 Chief Marketing Officers for UK consumer brands with a revenue of over £150 million and an e-commerce offering, found that 66% of CMOs for large retail brands have plans to invest in machine learning to enhance their digital marketing strategies within the next 12 months.
The survey also found that over half (53%) of retailers will invest in voice search technology within the next 12 months. By 2019, the voice recognition market is predicted to be a $601 million industry and its value is set to accelerate even further as research predicts 50% of all searches will be voice searches by 2020.

Overall, 75% of CMOs said their brand will change its SEO strategy to ensure it appears in voice-led search results. Of those, 43% said they would do this within the next 12 months. 32% said they would make the changes in over 12 months’ time.
Only 3% of brands surveyed have already adapted their SEO strategies to ensure their brand appears in voice-led search results, despite consumers already making 50 billion voice searches per month today.
Another growing trend, the study found that retailers will continue to invest in influencer marketing to promote their brand and products. 63% of CMOs for large retailers said they will be investing in influencer marketing within the next 12 months. This follows reports that influencer marketing grew by 198% in 2017.

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